'Lil Footprints Hampers have partnered with Ausxpress (who use StarTrak services) to deliver all our parcels, express, Australia-wide.
What are the estimated times of delivery?
Below is a breakdown on expected delivery times to different Australian areas from Sydney after dispatch.
Can I choose pick-up as a shipping option at checkout?
Yes, pick-up is available as an option at checkout (free of charge). Pick up needs to be done from Miranda NSW 2228.
Where do you deliver?
We deliver Australia-wide.
Do you deliver to P.O. Boxes?
Yes, our courier partners are able to deliver to Australia Post owned properties. This includes: Post Offices, PO boxes, locked bags, parcel lockers or parcel collect locations.
How fast is dispatch?
During regular trading periods, we will aim to dispatch in-stock orders within 1-2 business days after receiving the order. Please allow extra time for busy periods leading into Christmas, Easter, Mother's Day and Father's Day.
Do you do weekend deliveries?
At this stage, we do not offer weekend deliveries.
Can I check where my hamper is?
Yes. You will be emailed tracking details once your order is dispatched.
What happens if no one is home to receive the hamper?
If the recipient is not at home, we instruct our couriers to leave the package safely at the front door (out of the sun) or at a workplace. If couriers are unable to leave it safely, they will leave a card in the mail box to arrange re-delivery or parcel pick up. If the address is wrong or the package is not accepted by the recipient for various reasons, the package will be returned to 'Lil Footprints Hampers and re-delivery fees may apply.